Currently, eligible groups include:
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- Teachers and school staff in U.S. public education (Tickets for Teachers)
- Healthcare workers
- First responders
- Employees from registered nonprofits
- Big Brothers Big Sisters (BBBS) employees and volunteers
- Boys & Girls Clubs of America (BGCA) employees
- Georgia Kids Belong employees & foster families
- Gig Worker Solutions Members

If your account is showing as pending approval when you sign in, we need a little more info to confirm your eligibility.

Please see the documents required according to your membership type;

Teachers / Healthcare Workers / First Responders / Non Profit Employees / BBBS Employees / BGCA Employees / Georgia Kids Belong Employees

Your work email address if you have one valid form of ID (photo or scan of your passport, driver’s license, or birth certificate)Proof of employment (e.g., staff ID badge, company-branded pay stub, or a work contract showing your name on company letterhead)

Submit your documents here.

BBBS Volunteers

‍A valid form of ID (photo or scan of your passport, driver’s license, or birth certificate)Your BBBS Mentor’s name and contact information.

Submit your documents here.

‍We'll get your account up and running in no time!

No problem! On the login page, click “Forgot password”, then enter the email address you use to sign in.

You’ll get an email with instructions to reset your password.Note: If your login email is different from your contact email, make sure you enter your login email.

The reset link will be sent to both addresses associated with your account, so you’ll still get it even if you're away from work.

Because our platform often relies on verifying workplace credentials, confirming your work email is essential.

Here are a few quick tips:
- Check your spam/junk folder: Automated emails can sometimes land there depending on your settings
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- Resend the verification link: When you log in, you’ll see a pop-up letting you know your account isn’t approved yet. Click to resend the verification email, it should arrive within 5 minutes. Once you click “Activate my account”, you're good to go!

- Check with your IT department: Sometimes workplace security settings block external emails. If you're not receiving our messages, we recommend asking your IT team to allow emails from Tickets for Good so you and your colleagues can access our offers.

Your work email helps us confirm your eligibility. You’ll need it to register and sign in, but once you're set up, you can choose a different contact email for tickets, updates, and promotions.

Yes! You can update your contact email, the one we use for sending tickets and marketing, anytime in the User Details section of your account.

Tip: We recommend using your personal email as your contact email. That way, you can receive tickets and updates even if you're not at work or your workplace filters out promotional emails.

To change your login email, please contact our customer services team. That change requires authorization.

No, we don’t keep your documents on file. Once we’ve reviewed them to verify your eligibility, they’re securely deleted from our system.

Click here to read our full Privacy Policy.